MySainsburys Ask HR
The Ask HR feature within the MySainsburys portal is designed to help employees address HR-related issues efficiently. Whether you need to resolve payroll discrepancies, request a reference, or address workplace concerns, this service offers direct access to Sainsbury’s customer support, ensuring timely and accurate responses to your queries.
How to Contact HR
Sainsbury’s provides specific email addresses for different HR-related inquiries:
- General HR queries: You can contact HR by emailing [email protected]. This address is used for general questions, issues related to employee contracts, policies, and other HR matters.
- Leaver queries: If you’re an ex-employee needing help regarding pay or references, you can contact [email protected].
- Pay-related issues: For issues concerning wages, unpaid hours, or payroll discrepancies, you can reach HR through [email protected].
Phone
For employees who prefer speaking directly to an HR representative, Sainsbury’s provides the following support phone number:
- HR Helpline: Call 0800 015 3030 and select option 3 to speak with an HR representative. It’s important to have your employee number and any relevant details ready when calling.
In-store Assistance
If you are unable to contact HR via email or phone, you can approach your store manager or store supervisor for assistance. They may direct you to the correct HR contact or help resolve minor workplace issues at the store level. In cases where the matter requires escalation, they can refer you to the relevant HR department.
Common HR Inquiries
Requesting References
If you need an employment reference from Sainsbury’s, you can request it by emailing [email protected] or contacting your line manager. Your reference can be provided for a variety of reasons, including job applications or visa purposes. Be sure to include all necessary details, such as your employee ID and the type of reference you need.
Pay Issues
If you notice discrepancies in your pay or if you are missing hours worked, contact HR using the [email protected] email. Ensure you provide your employee number, the dates in question, and any supporting documentation such as timesheets or payslips. If you’re an ex-employee and need to resolve pay issues post-departure, email [email protected].
Workplace Concerns
For workplace concerns such as conflicts with colleagues, issues with working conditions, or other HR-related matters, employees should contact HR directly via the [email protected] email. In-store issues can often be handled by store management or through your line manager.
HR for Ex-Employees
Reaching HR After Leaving
Ex-employees who need assistance after leaving Sainsbury’s can still contact HR for issues such as final pay, references, or dispute resolution. You can email [email protected] for any concerns related to your departure. In the case of unresolved pay issues, you may also reach out to [email protected].
Returning to Work
If you are looking to return to work at Sainsbury’s, either as a former employee or as part of a rehire process, you can apply for open positions through their careers page. If you were employed within the last year, contacting HR via [email protected] might be helpful for getting information on reapplying.
HR Directory
Who is the HR Director of Sainsbury’s?
Sainsbury’s HR operations are overseen by the HR Director, a key leadership position in the company. However, the name of the current HR Director is not publicly shared as readily. For HR-related queries or to escalate a concern, employees should reach out via the available contact methods (email or phone).
Accessing HR Contact Details and Escalation Routes
Employees can get in touch with HR by using the above-mentioned email addresses or phone numbers. If issues are not resolved through regular channels, HR may provide an escalation route. Ensure that you keep track of any ticket numbers or case references for follow-up.